by Jennifer Amiccuci, Director of Admissions Operations
While recently browsing LinkedIn, I came across an article that was posted via The Chronicle of Higher Education, entitled “What a University Can Learn from Wegmans”. While I immediately was drawn to the article because of the mention of one of my favorite grocery chains, I found it to be an interesting read regarding how American University’s research with a grocery store (and the Cleveland Clinic) could relate to their “Reinventing the Student Experience” project. It details the initiative to research ways to enhance the satisfaction and retention of its students in order to create a strong alumni network of those who will want to further invest into the university post-graduation.
It was another great example of looking “outside-of-the-box” to get ideas that they were seeking, rather than going in circles of trying the same initiatives over again.
If interested, please click here to read the article.